Support and Contact
Where to contact SlopDocs for account help, abuse reports, payment and refund questions, privacy requests, and legal questions.
Product and account support
Email support@slopdocs.ai for account, login, document, sharing, commenting, source access, API, MCP, paid-plan, payment, refund, and general product questions.
- Include your account email, document URL if relevant, browser, and a short problem summary.
- For access problems, include whether you were signed in and whether you used a share link.
Abuse and takedown reports
Email abuse@slopdocs.ai for hosted-content abuse, urgent takedown requests, safety issues, phishing, malware, impersonation, rights complaints, and policy violations.
- Include the SlopDocs URL, the reason for the report, your email address, urgency, and any supporting evidence.
Payments and refunds
Email support@slopdocs.ai for paid-plan questions, Stripe receipts or invoices, subscription cancellation questions, payment failures, duplicate charges, payment mistakes, and refund requests.
- Include your account email, Stripe receipt or invoice ID if available, and the requested outcome.
- Current Pro pricing is shown on the pricing page and in Stripe Checkout. Cancellations take effect at the end of the billing period, failed payments receive a 7 day grace period, and refund requests are reviewed case by case through support@slopdocs.ai.
Privacy and legal
SlopDocs is operated by Useful Machines LLC, a New Mexico limited liability company. Privacy, data export, deletion, correction, and legal notice requests can be sent to support@slopdocs.ai. Abuse-specific notices should go to abuse@slopdocs.ai.
Response expectations
Response times may vary. SlopDocs prioritizes urgent abuse, security, privacy, and legal reports over general product support.
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